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10,000 companies and 50,000 people build better customer experiences with Groove

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The shared inbox for when you outgrow email

In the beginning, email is fine for support, but as you grow it becomes impossible to keep track of everything and manage your team. Email doesn’t scale, but luckily Groove does.

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"With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our happiness score is up to 89%."

Jared Morris - Customer Success Manager, BuySellAds

Jared Morris
Customer Success Manager, BuySellAds

Shared Inbox

Help your customers help themselves

Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.

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"With Groove we didn’t have to choose between simplicity and functionality."

Chris Spilka - CEO and Co-Founder of Handsoncode

Chris Spilka
CEO and Co-Founder of Handsoncode

KB Device Preview

One click to amazing insight

Easy-to-understand reports that help you stay on top of the most important customer support metrics.

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"Implementing Groove required ZERO training for our team. Within minutes we were all just working and grooving."

Todd Levesque - Co-Founder and Designer at Lolly Labs

Todd Levesque
Co-Founder and Designer at Lolly Labs

Reporting

All your tools in one toolbox

40+ Integrations baked right into Groove.

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Integrations

Drive sales with a personal touch

Use the convenience of live chat to improve response time and convert more customers.

Live Chat

Onboarding assistance

Within 48 hours of signing up, a member of our Customer Success team will reach out to get you up and running. They’ve been doing remote support for years, so don’t hesitate to ask them for advice.