Simple Help Desk Software.
Delight your online customers with awesome, personal support.
More than 3,000 companies manage support better with Groove. Join them today.
The best ticketing system for small teams
Work together seamlessly.
Assign tickets to coworkers, add private notes and easily see the status of every ticket. You’ll never waste time wondering who’s responding to which support ticket.
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Always know what’s going on.
Track customer support metrics to help you set goals for your team and keep improving your customer service.
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Looks and feels just like email.
Groove won’t frustrate your customers by making them log in or reference their ticket number to get help. They’ll never know you’re using a help desk to manage your email.
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Add extras when you want them.
Instead of cluttering Groove with features you'll never use, we offer optional free add-ons in our app store.
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3,000+ SaaS and eCommerce companies have
made the switch to a simpler help desk.
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Groove allows us to focus on our customers instead of being tangled into enterprise level customer support software.
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It would take days to teach new hires how to use our old help desk software. Groove has them up and running in minutes!
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It was frustrating to try and keep track of support emails with Gmail. But with Groove, we always know what’s going on.