Groove Privacy Policy

Updated January 8, 2014

Groove (“Service”) is a hosted web application developed and maintained by Groove Networks, LLC., doing business as "Groove". This Privacy Policy explains the collection and use of information and data across the Service.

Groove respects your right to privacy. All information collected by Groove is used to improve the experience and quality of the Service.

User Information

When you register for Groove site, we collect information such e-mail address and billing information. All sites come with a 30-day trial period, during which you are not required to enter billing information.

When you register for a Groove user account, we collect only the e-mail address and any user profile fields which are filled out, such as the users name. This information is used solely for identification inside the Service and email communication to and from the Service between you and the support staff of the site you are using.


A cookie is a small amount of data which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and is stored on your computers hard drive.

Cookies are required to use Groove in order to uniquely identify your browser and user preferences while logged in. We use non-permanent cookies that last for up to two weeks, after which you will be required to log in to the Service again.

Data Storage

Groove uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Groove. Although Groove owns the code, databases, and all rights to the Groove application, you retain all rights to your data.


Groove is hosted at Engine Yard (, a world-class Ruby on Rails hosting provider. For more information on their servers and security, please see Engine Yard’s security whitepaper.

All of your data is transmitted over HTTPS; however, we only encrypt sensitive information, i.e. login/passwords, when storing.

Private Discussion

Groove features the ability to make content private or public. These settings fall under the responsibility of the Groove site in which they are published within. Groove is not liable for user content on other sites.


Groove may disclose personally identifiable information under special circumstances, such as to comply with subpoenas when a users actions may violate the Terms of Service.

Changes to this Privacy Policy

Groove reserves the right to update this policy at any time without prior notice. Any significant changes to this policy will be sent out to the account owners registered email address.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through email at