Billed Annually
Billed Monthly
Starter
$
12

per User
per Month

Perfect for small teams

Start for free
This plan includes…
  • 1 Mailbox
  • Knowledge Base
  • Web widget
  • Live chat
  • Assignments, @mentions
Plus
$
20

per User
per Month

Ideal for growing teams

Start for free
All Starter features &…
  • 5 Mailboxes
  • Reports (Full history)
  • Rules
  • API access
  • 25+ integrations
Pro
$
35

per User
per Month

Best value for larger teams

Start for free
All Plus features &…
  • 25 Mailboxes
  • Teams
  • Priority support
  • Salesforce, Hubspot, Jira Integrations
Enterprise
Custom

Made for the Enterprise

Contact Us
All Pro features &…
  • Unlimited mailboxes
  • Dedicated Success manager
  • SSO/SAML
  • Enterprise grade security

Groove for Early Stage Startups

Less than 10 employees? Check out our Startup plan for a 93% discount off our Pro Plan.

Apply now

Frequently asked questions

Haven’t found what you’re looking for? Try the Groove Knowledge Base or Contact us.

Does Groove allow us to support multiple brands?

Yes. You can forward in multiple email addresses and each will have it's own mailbox in Groove. Your team can see and respond as desired for each brand/store. You can also have multiple Widgets, Chats, Knowledge Bases, etc. Each customized with your branding.

What integrations do you offer?

Groove offers several integrations that can be added to your account. These include internal integrations (Widget, Knowledge Base, etc) as well as a variety of third-party apps that can be connected to Groove.

How long does it take to get started with Groove?

In just six steps, you’ll be completely up and running with Groove. Pull up your Groove dashboard in one window, and keep this guide in another, to walk through each step with us: Getting Started Guide.

Does Groove support Live Chat?

Yes. We’ve made it super simple to get started with Live Chat with your customers on your website or app through the Groove Widget.

Can I import my emails to Groove?

If you’re coming to Groove from another help desk (Zendesk, Freshdesk, Helpscout... anything other than Gmail), you have a few options to import your data.

Does Groove have a customer portal?

No. Groove is designed to be an "invisible support tool" where every interaction looks and feels just like regular email to the end user.

Does Groove have an API?

Yes. To get started with Groove's API, just visit our API Docs.

Why Groove?

We thought you might ask! Here is a quick overview of why our customers have picked our solution over others and gives some insight on how our software works: Why Groove?

10,000 small businesses have already made the switch.