Help your customers help themselves.

Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.

Shared Inbox

Fully responsive and customizable themes

Easily edit our beautifully designed, mobile-ready themes to match your brand.

  • Use your own domain
  • Upload your logo
  • Match your brand colors
  • A selection of Google Fonts
  • Backgrounds provided by Unsplash

"Whenever we start getting the same question more than a few times, we just turn the answer into a Knowledge Base article. It’s saved us a ton of time."

Statuspage

Steve Klien
Co-Founder of Statuspage

The data you need to build a best-in-class knowledge base

Gain valuable insights to continuously improve your knowledge base and lower common queries.

KB Device Preview

Looks great on any device

With more and more web traffic happening on the move, our knowledge base is designed to look (and work!) great on any device.

"Groove’s Knowledge Base has been invaluable to us. Our users can easily find answers to their questions without needing to wait for a response from us."

The Hoxton Mix

Chris Sees
Co-founder and CEO of The Hoxton Mix

Your knowledge base on every page of your website

Our optimized, mobile-ready themes are fully customizable to match your brand.

  • Customizable colors to match your brand.
  • Quick contact form.

"Groove makes it so much easier to connect with my customers, to provide support, to increase sales, and to limit the amount of people who stop paying for my services."

Capterra User Review

Capterra User Review

KB Live Chat
Chris Spilka

When we went from 1 to 1500 customers, Groove’s Knowledge Base allowed us to immediately scale our customer service in the simplest way possible with 24/7 self-service.

Chris Spilka,
CEO and Co-Founder of Handsoncode

And you thought that was all?

Groove’s Knowledge Base includes even more, giving you incredible power in one easy-to-use package.

1-Click SSL

1-Click SSL

All accounts come with free, 1-click SSL provisioned from Let’s Encrypt!

SEO settings

SEO settings

Customizable settings to optimize each of your articles for search.

Custom Domain

Custom Domain

Easily use your own domain with your knowledge base.

Open Graph

Open Graph

Make sure your content looks just right when it's shared on social media.

White Labelling

White Labelling

Improve your email deliverability to avoid spam filters.

Unlimited Knowledge bases

Unlimited Knowledge bases

Create as many Knowledge bases as you need for different brands, products, etc.

Password protection

Password protection

Limit access to your Knowledge base by requiring a password for access.

IP restrictions

IP restrictions

Limit access to your Knowledge base to a certain (or range) of IP addresses.

Custom scripts

Custom scripts

Add custom javascript snippets to your Knowledge base.

Get started today

Knowledge base pricing

Groove's knowledge base allows you to create unlimited Knowledge bases, articles & categories with access to all features at one fixed cost.

39

Per month
Billed annually

49

Per month
Billed monthly

Find out more

Start your free Groove trial

Unlimited users. Access to all our features. No credit card required.

Free 15-day trial