Help your customers help themselves

Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.

Free 15-day trialFree 15-day trialBook a Demo

*No credit card required

Groove Knowledge Base
Barcelona Theme | Groove Knowledge Base
Barcelona Theme | Groove Knowledge Base
Nashville Theme | Groove Knowledge Base
Cape Town Theme | Groove Knowledge Base
Cape Town

Fully responsive and customizable themes

Easily edit our beautifully designed, mobile-ready themes to match your brand

  • Use your own domain
  • Upload your logo
  • Match your brand colors
  • A selection of Google Fonts
  • Backgrounds provided by Unsplash
Google Fonts logo
Unsplash logo
StatusPage logo

“Whenever we start getting the same question more than a few times, we just turn the answer into a Knowledge Base article. It’s saved us a ton of time.”

Steve Klien, Co-Founder of StatusPage

Taking out the guesswork

Our reporting helps you identify what's working in your knowledge base and where you can improve

  • Overview

    A quick look at how your knowledge base is performing

  • Article performance

    Identify your most popular articles by pageviews and ratings

  • Search report

    See what your customers are looking for and if they're able to find it

  • Article suggestions
    Coming Soon

    Our AI-driven system suggests the best articles to create to give customers the help they need

Overview Report | Groove Knowledge Base
Overview Report | Groove Knowledge Base
Article Suggestions Report | Groove Knowledge Base
Search Report | Groove Knowledge Base
Article Performance Report | Groove Knowledge Base
Responsive Design | Groove Knowledge Base

Looks great on any device

With more and more web traffic happening on the move, our knowledge base is designed to look (and work!) great on mobile devices

Onpage Widget

Your knowledge base on every page of your website

Our optimized, mobile-ready themes are fully customizable to match your brand.

  • Customizable colors to match your brand
  • Quick contact form
  • Suggested articles from your knowledge base
Onpage Widget | Groove Knowledge Base
More features

And you thought that was all?

Groove has even more, giving you incredible power in an easy-to-use package

SSL icon
1-Click SSL

All accounts come with free, 1-click SSL provisioned from Let’s Encrypt!

Custom Domain icon
Custom Domain

Easily use your own domain with your knowledge base

White Label icon
UnlimitedWhite Labelling

Completely remove any mention of Groove on your knowledge base

SEO settings icon
SEO settings

Customizable settings to optimize each of your articles for search

Open Graph icon
Open Graph

Make sure your content looks just right when it's shared on social media

Knowledge bases icon
UnlimitedUnlimited Knowledge bases

Create as many Knowledge bases as you need for different brands, products, etc…

Password Protection icon
Password protection

Limit access to your Knowledge base by requiring a password for access

IP Restrictions icon
IP restrictions

Limit access to your Knowledge base to a certain (or range) of IP addresses

Custom Scripts icon
Custom scripts

Make sure your content looks just right when it's shared on social media


Simple pricing that doesn't break the bank

We believe that to offer great support, your customers need to be able to help themselves.

This is why our Knowledge Base is included at no extra cost with all Inbox plans.

If you need the power of the Pro plan, it's only $19 extra per month, no matter how many users.

Free 15-day trialFree 15-day trial

*No credit card required

Yearly(Save 34%)

Included for free with your Inbox plan

  • 1 Knowledge base
  • Unlimited collaborators
  • 30-day report history
  • Access to all themes
  • Your own logo and colors
  • 128-bit SSL
  • Own domain
$19.00per month

Additional to your monthly invoice:

  • Everything in Standard
  • Unlimited Knowledge bases
  • Customised SEO settings
  • Custom scripts
  • Unlimited reporting history
  • Password protection
  • IP restrictions
  • Remove Groove branding
KB Unlimited

Knowledge base Unlimited

Knowledge base Unlimited allows you to create Unlimited Knowledge bases & articles or remove Groove branding. All other features are included free of charge.


Per month,
billed annually

Or $39 When billed monthly