Build better customer experiences with Groove

Everything you need to convert, support, and delight your customers.

What you can do with Groove

Collaborate on conversations

Deliver instant answers

Chat with your customers

Find your VIPs

Integrate your favorite tools

Book a demo
Collaborate on conversations

Private Notes: Collaborate behind the scenes with notes that only you and your team can see.

Assignments: By assigning conversations to specific teammates, it’s always clear who is responsible for what.

Statuses: Know where every conversation stands by marking it as Open, Snoozed, or Closed.

Collision detection: Easily see if a teammate is already replying to a conversation to avoid embarrassing double replies.

New Conversations: Send customer emails or log phone call conversations.

Customer Profiles: See the full history of every customer at a glance, without having to search.

Deliver instant answers
Chat with your customers
Find your VIPs
Integrate your favorite tools

“With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our happiness score is up to 89%.”

Jared Morris, Customer Success Manager, BuySellAds
What you can do with Groove

We've got your back

We're here every step of the way making sure you and your team deliver standout customer experiences easily with Groove.

We've got your back

World class support

Contact us anytime, anywhere.
We got you.

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Training Webinars and Demo’s

Attend a webinar or 1-1 demo to learn how to get the best use out of Groove.

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Learn from our Blog

Become a customer experience expert with our blog posts, guides and ebooks.

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70,000 people, from 140 countries, in 10,000 businesses build better customer experiences with Groove

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