Customer Support · 4 Min read
Keeping your support employees happy and motivated is critical to your business’ success. Here’s how to do it.
Len Markidan
Entrepreneurship · 8 Min read
We’re halfway through the 12-month growth strategy we released in June of 2014. Here’s how things are going.
Alex Turnbull CEO & Founder @Groove
Customer Support · 7 Min read
You can use your marketing content to build better relationships with your customers. Here’s how.
James Scherer
Content Marketing · 6 Min read
In more than a year of weekly blogging, we’ve had a handful of posts stand out above the rest. Here’s a look at what works in blogging…
Product Updates · < 1 Min read
After weeks of head-down development and testing, we’re excited to announce the release of the Groove API.
Lesley Yarbrough
Content Marketing · 7 Min read
If you’re having trouble generating blog post ideas, these ten tactics that we use will ensure that you never run out. Click to read more.
Customer Support · 5 Min read
This year, forget the lame corporate gifts, and send something awesome. Here are 11 ideas your customers will love.
Entrepreneurship · 6 Min read
Why Groove waited two years to build our open API, and how we’re going to make sure it succeeds.
Product Updates · 3 Min read
We’ve narrowed down the remaining parsing issues in Groove to inline comments, lingering comment history, and comment history
Growth · 11 Min read
We grew our SaaS startup from $30,000 to $100,000 in monthly revenue in 14 months. Here’s what we learned along the way.
Entrepreneurship · 5 Min read
Gratitude is a powerful practice that can make you a better founder. Here’s how.
Customer Support · 3 Min read
This year, forget the generic, corporate Facebook post about gratitude, and send a “thank you” that actually works.
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