A collection of 215 posts
10 Min read
When evaluating Help Scout, you can come across many different alternatives from GrooveHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you.
Customer Success Manager @Groove
9 Min read
When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for.
Head of Support & Success @Groove
When evaluating Gorgias, you can come across many different alternatives from Zendesk to Kayako, to GrooveHQ, and more. But each one offers unique selling points. We'll show you.
Intercom? Help Scout? GrooveHQ? Which one will be the best Zendesk alternative? The sleeper who beats Zendesk for you is....
9 Min read
If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings.
8 Min read
Looking for free Shopify themes can seem like looking for a needle in a haystack. Here are the best ones we found for different types of Shopify stores!
11 Min read
With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.
14 Min read
BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?
12 Min read
If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks.
7 Min read
If you’re serious about building a thriving ecommerce business, you’ll have to dedicate time and attention to customer service.
10 Min read
In so many ways, it’s never been a better time to be in ecommerce. This is the era of the online store. Here's a guide to help you market better!
Find all the best options for WooCommerce to make your site run smooth and efficiently - boosting sales and performance like you'd hope they would!
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