Best Meets Requirements
Users Most Likely to Recommend
Hign Performer
Leader
Anna Pilartz, Founder @Visahelp.de

“It's like Gmail on steroids. Just as simple, but way, way more powerful. Most importantly, emails aren’t slipping through the cracks anymore.”

Anna Pilartz, Founder @Visahelp.deVisaHelp

10,000 small businesses have already made the switch.

“I recommend Groove to many people over ZenDesk. I love the simplicity and ease of use.

Splendies

Splendies

“My job is much more efficient with Groove, and the data has shown a 35% increase in productivity.

G2 User Review

G2 User Review

“Groove is 500% better. Way better than ZenDesk. It looks like a personal email, not a ticket. It’s definitely a game-changer.”

The Hustle

The Hustle

I don’t need or want all the fluff in a full-blown help desk package. I don’t have the time to figure that out.”

Capterra User Review

Capterra User Review

“Zendesk feels like something out of the late nineties. It's so painful. Groove was like a breath of fresh air.

Josh Kohlbach

Josh KohlbachRymera

Groove’s workflow just made sense, compared to the insane amount of do-it-yourself setup you had to do with Zendesk.”

G2 User Review

G2 User Review

“We're free to work on our business instead of babysitting the help desk software.”

G2 User Review

G2 User Review

“For the few times we've needed support, Groove’s team knows what they're talking about. That's always refreshing.”

G2 User Review

G2 User Review

“We needed a ticketing system to make sure things didn’t slip between the cracks as we scaled.

G2 User Review

G2 User Review

“We went with Groove to keep it simple.

Josh PatherFounder of Photo Booth International

“Groove makes it easy to connect with customers, increase sales, and limit those who stop paying for my services.”

Capterra User Review

Capterra User Review

“What we love about Groove is that we don’t have to choose between simplicity and functionality.

Chris Spilka

Chris SpilkaCEO and Co-Founder @Handsoncode

“Unlike some of the other software we tried, Groove wasn't bloated with dozens of features we'd never use.

G2 User Review

G2 User Review

“Groove gives us all the features we need to give awesome customer support that looks and feels just like email.”

Allan Branch

Allan BranchFounder @Less Accounting

“We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove.”

Capterra User Review

Capterra User Review

“Other products included too many features and ended up being expensive overkills for us. Nothing felt right until Groove.

Todd Levesque

Todd LevesqueLolly Labs

Groove is a turnkey solution that allows us to focus on serving our users instead of building unnecessary custom tools.”

G2 User Review

G2 User Review

“Whenever we get the same question multiple times, we turn the answer into a Knowledge Base post. Groove saves us a ton of time.

Steve KlienCo-Founder of Statuspage

“We love answering our customers’ emails via Groove. It's so user-friendly and I love the helpful blog posts!”

Parabo Press

Parabo Press

“Our users can easily find answers to their questions using our Knowledge Base without needing to wait for a response from us.”

Chris SeesCo-founder and CEO @The Hoxton Mix