Customer Support · 7 Min read
Despite its small size, your email auto-reply can be powerful. Here’s a personalized sample template that feels human, even if it’s not.
Customer Success Manager @Groove
Customer Support · 8 Min read
Get free templates and examples of customer support emails that wow customers, improve retention, and enhance brand reputation.
Customer Support · 11 Min read
We've pulled together a list of high quality customer support templates to help you level up your support game!
Despite the unfortunate circumstances, your business’ apology email can salvage even the most crushing mistakes. Here’s a template that’s been proven to work.
CX Lead & Content Creator @Groove
Our most successful autoresponder email campaigns—now yours for the taking (and learning).
Customer Support · 9 Min read
Download and use these email templates to navigate even the most complicated scenarios and deliver great customer service.
Customer Support · 16 Min read
Discover what, why, and how to automate customer service, without losing the personal touch—nor hefty investments in AI and supercomputers.
Product Updates · 4 Min read
Here are some of the features, improvements, and bug fixes...
Customer Support · 5 Min read
How to know when it's time to look for another solution for customer service email management.
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