Entrepreneurship · 5 Min read
We used to share planned feature release dates with our customers. Here's how that ended up hurting us
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 6 Min read
Taking time off is critically important, but it’s also a big challenge for fast-moving startups. Here’s how we make it work
As a startup, a lot of pricey products and services can seem out of reach. Here’s how we’ve dealt with that challenge
Every 3 months, I send an email to Groove’s small group of angel investors with an update on our progress. Here’s a look at how it helps us grow
Product Updates · 2 Min read
Recent improvements include tweaks to the multiple mailbox feature, better attachment control, & inserting comments from satisfaction ratings
Groove Content Team
Since we launched, our Live Chat feature has been a big source of pride for Groove. Here’s why we’re getting rid of it
We've rolled out little wins like status control on the submit button, UI tweaks, & keyboard shortcuts to make common replies more convenient
Growth · 4 Min read
We’ve written about how A/B tests have helped us grow Groove. But that’s only the tip of the iceberg
Product Updates · 3 Min read
We’ve introduced a fancy new rich text editor, enhanced our forwarding functionality, and added some convenient keyboard shortcuts
Content Marketing · 5 Min read
Learn how to use guest blogging to reach massive audiences, grow your brand, and add new customers
We made reading tickets quicker, fixed a few edge cases with our Widget, and cleaned up whitespace in incoming emails.
Find out how sending out an NPS survey can help you understand and improve your business
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