Customer Support · 5 Min read
The competition is getting tougher every day. The tools, that...
Vlad Falin
Customer Support · 7 Min read
Customer happiness comes from the top down. Here are five important tips to make sure your support team — and your business — succeeds.
Groove Content Team
As stories of AI chatbots replacing entire customer support teams...
Content Marketing · 6 Min read
Artificial Intelligence (AI) is reshaping the world at an unprecedented...
Customer Support · 8 Min read
Customer acquisition is difficult. Its costs time and money to...
Customer Support · 6 Min read
“Why are you selling $1 for 90 cents ?” “Well,...
ChatGPT was released around 12 months ago, yet for many...
Many businesses “feel” that they know who their customers are....
Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!
Customer Support · 10 Min read
Keeping your customers happy should be key objective, create a map to help you achieve that.
Annoucements · 6 Min read
A Strategic Partnership to Empower Small Businesses with Exceptional Customer Service
Alex Turnbull CEO & Founder @Groove
Product Updates · < 1 Min read
We are thrilled to share some fantastic news with you!...
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