Support Your Customers and Team will Love.
Try Groove free for 30 days. After your trial ends, get access to all of Groove's features for a single monthly cost.
Annually
Monthly
Standard
per user per month (limit 25)
$ /mo
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- 2 Shared inboxes with email, live chat, and social channels
- 1 Knowledge base site
- Email management & ticketing
- Unlimited help widgets
- Round robin auto assignments
- Standard rule automations
- Satisfaction ratings & feedback
- Standard reporting
- API & webhook access
- 40+ Native integrations
- iOS & Android mobile apps
- Email & help desk importer
- Onboarding and 24x7 support
Plus
Popularper user per month
$ /mo
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- All features in Standard, and:
- 5 Shared inboxes with email, live chat, and social channels
- 2 Knowledge base sites with restricted access
- 10 Free lite users
- Advanced rule automations
- SLA management
- Advanced reporting
- Business hours
- AI summarize
- AI sentiment & tagging
- AI writing assist
- Team assignments & reporting
- Premium integrations (HubSpot, Jira, Salesforce)
Pro
per user per month
$ /mo
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- All features in Plus, and:
- 25 Shared inboxes with email, live chat, and social channels
- 5 Knowledge base sites with restricted access
- 50 Free lite users
- Tiered discounts
- Data exports
- Enterprise security
- Advanced API access
- Skill based auto assignment
- Concierge onboarding
- Dedicated account manager
- Quarterly account optimization reviews
- Quarterly team training
- Call back support
- Engineer support
2,000 growing businesses have already made the switch.
Start Free TrialReviews from our customers.
4.8 stars · 300+ Reviews