Simple Help Desk Software.

Delight your online customers with awesome, personal support.

More than 2,000 companies manage support better with Groove. Join them today. Start Your 60-Day Free Trial


The best ticketing system for small teams

Work together seamlessly.

Assign tickets to coworkers, add private notes and easily see the status of every ticket. You’ll never waste time wondering who’s responding to which support ticket.

Read more
Screenshot of assigning a ticket in two clicks

Always know what’s going on.

Track customer support metrics to help you set goals for your team and keep improving your customer service.

Read more
Screenshot of the replies sent and tickets created metrics

Looks and feels just like email.

Groove won’t frustrate your customers by making them log in or reference their ticket number to get help. They’ll never know you’re using a help desk to manage your email.

Read more
Screenshot of an example private note being posted

Add extras when you want them.

Instead of cluttering Groove with features you'll never use, we offer optional free add-ons in our app store.

Read more
Screenshot of the recent activity sidebar
60-Day Free Trial Or Explore Ticket Management

2,000+ SaaS and eCommerce companies have
made the switch to a simpler help desk.



Join these awesome companies…

Logos of Groove customers: Inbound.org, TravelPony, StatusPage.io, AppFigures, Rockbot, Threadbird, Keen IO, LimitedRun, GreenZipp, Themezilla, Fullstory, Proposify