How to create a customer-centric mindset to power every business decision.
Customer Support · 8 Min read
Zendesk or Intercom. The debate rages on. Groove has put together an informative review of both brands to highlight the similarities and differences to allow you to make the right choice.
Customer Success Manager @Groove
Customer Support · 9 Min read
Trying to decide between Freshdesk and Zendesk for your customer service software solution? We've got you covered. We broke down price, features, pros and cons and more to help you decide. Check out what we found.
Head of Support & Success @Groove
Customer Support · 10 Min read
When evaluating Help Scout, you can come across many different alternatives from GrooveHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you.
When evaluating Intercom alternatives, don't sleep on brands such as GrooveHQ, Zendesk and others. They could offer you exactly what you're look for.
When evaluating Gorgias, you can come across many different alternatives from Zendesk to Kayako, to GrooveHQ, and more. But each one offers unique selling points. We'll show you.
Intercom? Help Scout? GrooveHQ? Which one will be the best Zendesk alternative? The sleeper who beats Zendesk for you is....
If you're considering Freshdesk, but also trying to evaluate alternatives for pricing and feature set - we've done the legwork for you. Check out this free evaluation with competition and ratings.
Looking for free Shopify themes can seem like looking for a needle in a haystack. Here are the best ones we found for different types of Shopify stores!
Customer Support · 11 Min read
With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.
An inside look at workplace culture for highly-productive, lean teams.
Subscribe to our newsletter.
250,000 of your peers are already in the know.
Try searching for