Customer Support · 11 Min read
We've pulled together a list of high quality customer support templates to help you level up your support game!
Customer Success Manager @Groove
Customer Support · 7 Min read
Wondering what a true customer service oriented business is? We break it down along with the pros and cons associated with this approach.
Customer Support · 4 Min read
Find out everything you need to know about the position and how to find the perfect role for yourself or your business.
Head of Support & Success @Groove
Customer Support · 10 Min read
We’ll take a closer look at e-commerce support, complete with advice and tips to take your customer service to the next level.
CX Lead & Content Creator @Groove
Customer Support · 5 Min read
These five elements of customer service lay the foundation for company growth, client success, and customer happiness at growing small businesses.
Customer Support · 8 Min read
Despite the unfortunate circumstances, your business’ apology email can salvage even the most crushing mistakes. Here’s a template that’s been proven to work.
Customer Support · 6 Min read
Learn the basics of customer service software and how to tailor it to your specific needs.
Lay the foundation for outstanding (and scalable) e-commerce customer service with these must-have tools.
This list compiles the top customer service apps to help customer service teams save time, reduce effort, and provide holistic customer support.
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