A collection of 70 posts
3 Min read
We debugged a particular nasty change with Gmail, made our HTML parser even smarter, and squashed a number of annoying edge cases.
Lesley Yarbrough
2 Min read
We fixed a couple issues that were slowing down working with attachments, strengthened Live Chat, and prepared to launch our beta environment
Accounts broken into groups, such as sales and developers, can now route incoming emails directly to the right type of agent.
We fixed a bug with email notifications, extended Markdown support for Knowledge Base articles, and continued to increase reliability
We’ve made fixes to the app that address some issues that users were reporting, including updates to the new settings dashboard and folders
As many of you are aware, Groove experienced a serious server issue last night and this morning that caused the app to go down for all users
Оur product enhancements have focused on the ways in which you interact with your customers: organization, automation, and communication
For the last few months, we’ve been working hard to test, redesign and perfect the details in our efforts to make Groove better.
Forwarding Messages into Groove has been a super popular request. Now it's easy to manage any support requests sent outside Groove.
We fixed several annoying bugs, made new user onboarding easier and started to deploy our new infrastructure
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