Fewer Email Notifications, More Markdown, and Better Reliability
We fixed a bug with email notifications, extended Markdown support for Knowledge Base articles, and continued to increase reliability
Crushing Bugs & Looking to the Future
We’ve made fixes to the app that address some issues that users were reporting, including updates to the new settings dashboard and folders
Today’s Outage—What Happened, What We Did, and What We’re Doing
As many of you are aware, Groove experienced a serious server issue last night and this morning that caused the app to go down for all users
Оur product enhancements have focused on the ways in which you interact with your customers: organization, automation, and communication
Exciting Updates For Groove
For the last few months, we’ve been working hard to test, redesign and perfect the details in our efforts to make Groove better.
Message Forwarding, Cc/Bcc & Social Profiles
Forwarding Messages into Groove has been a super popular request. Now it's easy to manage any support requests sent outside Groove.