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As CEO of Groove, there’s nothing that I think about more than the experience we’re creating for our customers.

Groove in November: iOS and Android Apps, CRM Progress, API Updates, and More!

Our product teams had another busy month in November with a host of improvements and new features to help you better support your customers.

Groove in October: Widget v3, Live Chat, CRM Updates, and More!

October was a busy month for the development team here...

Free Unsplash Backgrounds for your Knowledge Base

We’re excited to announce our brand-new partnership with Unsplash! We...

Groove in September: Live Chat, CRM Features, Trello and HubSpot Integrations, and More!

As we roll into the last quarter of 2019, Groove’s...

We’re Lowering Prices for Everyone

We’re lowering all of our pricing plans by 30% on January 1st, 2020. We're also adding new features, which will be included at no extra cost.

Groove in August: A New Search Engine, Collision Detection, Unsplash, and More!

It’s been another busy month for the product and engineering...

Groove in July: Knowledge Base Search in Inbox, Print Conversations, Performance Improvements, and More!

Another busy month over here at Groove. We have some...

Announcement: KB Inbox integration

New! Knowledge Base search right in your Inbox

Groove in June: Shopify Integration, Emojis, Knowledge Base Contact Form and More!

It was a busy month in June for the team...

Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more…

Here are some of the features, improvements, and bug fixes...

Groove in April: Busiest Times, Classic View, KB Localization, and More!

April was a busy month at Groove. We made improvements and introduced new features for all our core products. Learn about them in this post