Groove in June: Shopify Integration, Emojis, Knowledge Base Contact Form and More!
It was a busy month in June for the team...
Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more…
Here are some of the features, improvements, and bug fixes...
Groove in April: Busiest Times, Classic View, KB Localization, and More!
April was a busy month at Groove. We made improvements and introduced new features for all our core products. Learn about them in this post
Classic View is Now Available!
A lot of our customers were missing the classic three-pane layout from and we’re excited to announce that this view is now available again
Better Reporting Calculations
Sick of one or two metrics skewing all your reporting...
Groove in March: Privacy Shield, Reporting Updates, 50+ Parsing Improvements, and More!
Here are some of the highlights on the recent features, improvements, and bug fixes for Groove that were pushed in March
Coming Soon: Classic View and Other Readability Updates
Since we launched Groove 2.0 we've heard from many customers who were missing the classic three-pane view. So we're bringing it back!
Introducing Indefinite Snooze
Do you find yourself missing the Pending status in Groove...
Coming Soon: A Brand New Knowledge Base
In parallel to the Groove 2.0 Inbox, our KB team has been hard at work rebuilding the Groove Knowledge Base from the ground up
Sneak Peek: Refining the New Groove Inbox
We've been working hard to bring design harmony to the new Groove Inbox. Now we're excited to share with you all the changes we've made
Sneak Peek: A New Groove
Introducing Groove 2.0 — up to 8× faster, rock-solid stability, better collaboration, powerful new reporting, and a whole new look.