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Growth ·  7 Min read

How We Grew Our Business by Picking Up Scraps (And Stopped Leaving Customers on the Table)

You’re probably leaking customers at the margins of your business. Here’s how to stop that.

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Alex Turnbull CEO & Founder @Groove

Customer Support ·  5 Min read

6 Ways to Improve the Customer Experience That You Can Start Implementing Today

Businesses who deliver a superior customer experience are the ones that will win.

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Forrest Murphy Groove Writer

Entrepreneurship ·  2 Min read

Friday Q&A: Where do you hire remote workers?

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

Customer Support ·  6 Min read

How Good Customer Service Helped One Company Increase Conversions by 156%

Yes, good customer service can actually increase conversions. Here’s how.

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Kerri Tielman Groove Writer

Friday Q&A: Should startups hire junior developers?

Entrepreneurship ·  2 Min read

Friday Q&A: Should startups hire junior developers?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  15 Min read

How One Entrepreneur Escaped a Cult and Built a 7-Figure Business

Proposify’s Kyle Racki on perseverance and putting in the work.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Friday Q&A: How to deliver value to VIP’s you want to connect with

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

Founder's Journey ·  7 Min read

What It’s Like to Compete Against Goliath (And Why You Should Do It Anyway)

A lot of startups compete against huge, successful companies. Here’s why you shouldn’t be afraid.

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Alex Turnbull CEO & Founder @Groove

GrooveHQ

Content Marketing ·  5 Min read

How to Take Your Content From Good to Great

Use these tips to make any post more interesting, useful and unique.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Your Business WILL Go Through A Crisis. Are You Prepared?

Every business runs into bumps in the road. Here’s how to get ready.

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Forrest Murphy Groove Writer

Entrepreneurship ·  2 Min read

Friday Q&A: Productivity Tips for Entrepreneurs

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  8 Min read

5 Key Questions About Validating and Launching a Business Idea, Answered

These startup questions get asked a lot. Here’s how to think about them.

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Alex Turnbull CEO & Founder @Groove

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