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Wondering whether you should work hard or smart? You won’t like the answer.

Entrepreneurship ·  7 Min read

Wondering whether you should work hard or smart? You won’t like the answer.

Why you have to work hard AND smart, and how to do both.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Remote Work ·  6 Min read

How We’ve Built a Remote Company Culture to Be Grateful For

This Thanksgiving, I’m thinking about our team and how far we’ve come. Here’s what we’ve learned.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

How Do You Measure Remote Employees’ Performance?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  14 Min read

How Andy Drish Went From Picking Corn to Building a Multi-Million Dollar Business

And the lessons he learned about connecting with influencers along the way.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Widget Updates, Delighted Integration, and Ticketing Enhancements

Product Updates ·  2 Min read

Widget Updates, Delighted Integration, and Ticketing Enhancements

We’re excited to share a few of the additions we’ve released for our support widget, core ticketing, and integrations

Amanda Langford avatar

Amanda Langford Groove Writer

Customer Support ·  6 Min read

How to Get Your Team to Care About Customer Service

A proven process for changing company culture.

Luca Lyons avatar

Luca Lyons Groove Writer

Entrepreneurship ·  2 Min read

Should a Remote Startup Hire Full-time Employees or Contractors?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Customer Support ·  5 Min read

How to Launch an Irresistible Customer Loyalty Program

Tips for keeping your customers thrilled to do repeat business with you.

Forrest Murphy avatar

Forrest Murphy Groove Writer

Should you choose a competitive market or an untapped one?

Entrepreneurship ·  2 Min read

Should you choose a competitive market or an untapped one?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Friday Q&A: How to Compensate Startup Advisors

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Founder's Journey ·  6 Min read

Too Many Startups Like Playing Startup

7 signs that you’re focused on stuff that doesn’t matter, and how to snap out of it.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Friday Q&A: Time Management Tips for Busy People

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull avatar

Alex Turnbull CEO & Founder @Groove

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