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growth hacking tactics

Growth ·  15 Min read

3 Easy Growth Tactics That Literally Every Business Should Do Today

These are simple, straightforward “hacks” that anyone can (and should) implement.

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Alex Turnbull CEO & Founder @Groove

Customer Support ·  13 Min read

How to Hire an Amazing Customer Onboarding Specialist

Customer onboarding is one of your most important hires. Here’s how to get it right.

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Forrest Murphy Groove Writer

Entrepreneurship ·  2 Min read

How do you do marketing with no money?

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

Does your blog need a “journey” narrative?

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

micro investments

Entrepreneurship ·  7 Min read

8 Inexpensive “Micro-Investments” That Improve Our Business

It might sound fluffy, but defining our core values has transformed our business. Here’s how.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  2 Min read

How to deal with software project delays

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  6 Min read

How We Developed Our Business’s Core Values (And Why You Should Too)

It might sound fluffy, but defining our company core values has transformed our business. Here’s how.

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Alex Turnbull CEO & Founder @Groove

Customer Support ·  7 Min read

How to Improve Your Onboarding Process (With Great Customer Support)

Follow these tips to make each customer’s first experience a great one.

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Amanda Langford Groove Writer

How do you structure a software beta program?

Entrepreneurship ·  2 Min read

How do you structure a software beta program?

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

Entrepreneurship ·  5 Min read

How I Filter the Advice I Get About Business and Life

At some point, smart people will give you bad advice. Here’s how to spot it.

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Alex Turnbull CEO & Founder @Groove

Customer Support ·  7 Min read

7 Best Practices That Your Social Media Customer Service Strategy Needs to Follow

Use these social media customer support tips to build better relationships with your customers.

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Luca Lyons Groove Writer

Entrepreneurship ·  2 Min read

How do you network without feeling sleazy?

Every Friday, we’re answering your questions about business, startups, customer success and more.

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Alex Turnbull CEO & Founder @Groove

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