The Groove Blog

Product Updates · 2 Min read

A lot of our customers were missing the classic three-pane layout from and we’re excited to announce that this view is now available again

Luca Lyons Groove Writer

Customer Support · 10 Min read

Learn how to create and use compelling customer stories to build credibility and turn more prospects in loyal customers

Forrest Murphy Groove Writer

Product Updates · 2 Min read

Sick of one or two metrics skewing all your reporting...

Kerri Tielman Groove Writer

Product Updates · 3 Min read

Here are some of the highlights on the recent features, improvements, and bug fixes for Groove that were pushed in March

Kerri Tielman Groove Writer

Remote Work · 7 Min read

If you have hired or are considering hiring remote workers, this guide into payroll and taxes will be invaluable for your business.

Kerri Tielman Groove Writer

Product Updates · 2 Min read

Since we launched Groove 2.0 we've heard from many customers who were missing the classic three-pane view. So we're bringing it back!

Forrest Murphy Groove Writer

Growth · 12 Min read

A marketing audit can help you clarify your goals and objectives. It can also help you find holes and errors in your strategy.

Kerri Tielman Groove Writer

Customer Support · 8 Min read

Customer success is not a fad, it's a neccessity. It nurtures customer loyalty and retention. Learn how to harness it to grow your business.

Forrest Murphy Groove Writer

Content Marketing · 10 Min read

As it becomes harder to market a business through blogging, content distribution becomes increasingly important. Learn how to do it right

Kerri Tielman Groove Writer

Customer Support · 7 Min read

"What does customer service mean to you" is one of the most common questions you'll hear in a job interview. Learn how to nail the answer

Forrest Murphy Groove Writer

Product Updates · 3 Min read

Do you find yourself missing the Pending status in Groove...

Luca Lyons Groove Writer

Entrepreneurship · 10 Min read

Very few of us are "natural-born leaders". Luckily, the essential leadership qualities needed to be successful can be learned and developed.

Kerri Tielman Groove Writer