The Most Important Customer Service Metric That Most Businesses Ignore
How to Calculate Your First Contact Resolution Rate, and Why You Need to It’s never been easier to track just about any metric you want in your online business. From top-level numbers like revenue and conversion rates, all the way down to granular measures like specific customer flows and behaviors (how many of our customers … Continue reading The Most Important Customer Service Metric That Most Businesses Ignore
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed