10 Legendary Customer Service Examples to Inspire You
We collected 10 of the most inspiring customer service examples we could find.
What Is Automated Customer Service? A Guide for Growth That Helps People Do More, Not Less
Discover what, why, and how to automate customer service, without losing the personal touch—nor hefty investments in AI and supercomputers.
Customer Service Experience: Fuel Business Growth with Attention to Customer Care
Customer service experience goes beyond call centers and emails. Learn how to leverage great customer service experiences to drive business growth.
How to Deal With Angry Customers: Examples, Research, and Field-Proven Best Practices
The next time you face irate customer, you’ll know what to do. Here’s how to deal with angry customers—including examples, research, and best practices.
Customer Satisfaction Surveys: Questions, Examples, and Reports to Guide Customer-Centric Businesses
Get the full breakdown on customer satisfaction surveys. Including real-world questions, examples, and clearly defined benchmarks for CSAT, NPS, and CES.
Customer Relationship Management for Small Businesses: 57 CRM Examples (That Won’t Break the Bank)
Need a customer relationship management alternative? This guide includes customer ratings, options, screenshots, and prices for 57 different CRM platforms.
What is Good Customer Service? A Definition, Data & 11 Qualities of Exceptional Support
Let’s explore a comprehensive answer—backed by data, five timeless sources, and 11 qualities of exceptional support—to, “What is good customer service?”
15 Customer Service Skills & How to Improve Each One (Step-by-Step)
Nobody’s born with good customer service skills. But, anyone can master them. Here are step-by-step instructions to improve you or your team’s support.
Gmail for Customer Support: 10 Best Practices You Need to Know
Trying to use Gmail for customer support? This post covers 10 easy-to-implement best practices, plus step-by-step instructions for each one.
How to Choose Help Desk Software for Your Small Business: Simple Over “Best”
Spoiler: the best help desk software for small businesses doesn’t exist. Instead, it’s about the right fit for your growing team.
Customer Support Specialists and Beyond: How to Build (or Join!) the Customer Support Team You Need
Customer support specialists speak for your company. But what role, job, or person should you hire? Here’s how to build or join a great team.