A collection of 244 posts
7 Min read
Customer happiness comes from the top down. Here are five important tips to make sure your support team — and your business — succeeds.
Len Markidan
5 Min read
As stories of AI chatbots replacing entire customer support teams...
Vlad Falin
8 Min read
Customer acquisition is difficult. Its costs time and money to...
6 Min read
“Why are you selling $1 for 90 cents ?” “Well,...
ChatGPT was released around 12 months ago, yet for many...
Many businesses “feel” that they know who their customers are....
Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!
10 Min read
Keeping your customers happy should be key objective, create a map to help you achieve that.
We’re sharing our picks of the best AI tools and looking at how AI can improve customer service operations without compromising on quality and connection.
Jacinda Santora January 08, 2024
If customer service is a one-person job on your team, you could be leaving insights, revenue and customer loyalty on the table. Here’s why…
Tim Wu
Most customers are a pleasure to deal with, and keeping them happy helps your business grow. Here’s how to handle those who do nothing but cost you money.
In customer service, what you say doesn’t matter nearly as much as what your customers hear. Use these tone tips to make sure your customers feel good about doing business with you
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