Customer success strategies that work
From onboarding to email templates, get an inside look at our most effective customer success strategies.
9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track)
Nine real customer success strategies we use at Groove, along with templates to set them up yourself.
Our Customer Success Tools: How These 6 Tools Keep Us Sane
Searching for the right customer success tools for your team? Here’s our stack and why it works for us (and how it could work for you too).
Customer Success: Your Next Growth Engine
Customer success is not a fad, it's a neccessity. It nurtures customer loyalty and retention. Learn how to harness it to grow your business.
How We Measure and Optimize Customer Success Metrics in Our SaaS Startup
Customer Success is the foundation of our growth. Here’s how we track and improve on it to keep growing.
10 Great Examples of Customer Onboarding That You Can Learn From
Your users’ first experience is absolutely critical. Here’s how to design a customer onboarding experience that will earn you loyal customers.
How to Use Upselling to Increase Customer Happiness, Retention and Revenue
Upselling is a dirty word to many people, but in reality it doesn’t need to be. Learn how to upsell so that you get happier and more loyal customers.
How to Hire an Amazing Customer Onboarding Specialist
Customer onboarding is one of your most important hires. Here’s how to get it right.
Use These Survey Questions to Improve Your Onboarding and Customer Success
How to ask the right questions to point your business in the right direction.
Subscribe to our newsletter.
250,000 of your peers are already in the know.
- No spam
- Unsubscribe at anytime
- 100% Great content, always