The Best Help Desk Software For Small Businesses

Here's a look at why more than 6,000 teams trust Groove to help them manage their online customer support.

Groove-in-laptop

A Support Ticket System With Everything You Need

Simple but powerful features for awesome, personal support.

More Than Just A Help Desk Groove’s ticketing system has everything you need to turn support tickets into amazing customer experiences.

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Choose-your-features
Ticket-management

Groove Makes Support Email Management Easy Groove turns your Gmail, Outlook, or any other email inbox into your team’s customer service help desk.

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Deliver 24/7 Support With A Knowledge Base Your Knowledge Base is always online to answer questions, even when you’re not. It’s like having a 24/7 customer service agent.

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Support-widget

A Contact Widget That Always Puts Support Within Reach Add a contact form on any page of your site or app with Groove’s customizable contact widget.

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Groove-and-olark

We’ve partnered with Olark for live chat.

We spent a long time looking for the very best live chat software to integrate with Groove. We’re proud to say that we’ve found it in Olark, and more than 10,000 businesses agree. Our partnership with Olark adds live chat seamlessly into your Groove support widget.

Empower your customer support team

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Groove Works With The Apps You Already Love

And they're all one click away in our App Store

3rd-party-integrations

Make Groove Even Better Customize your help desk with free integrations to Slack, HipChat, Olark, Zapier and other apps.

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Tired of dealing with your customer support solution?