Customer Support · 7 Min read
Using real customer questions as our guide, we compare Groove to Zendesk and Freshdesk.
CX Lead & Content Creator @Groove
Customer Support · 11 Min read
Warning: this isn’t a customer service tool listicle packed with links and (self-serving) reviews. This is a tactical checklist for equipping your business.
Customer Success Manager @Groove
A comprehensive guide to the best knowledge base software for your business.
Senior Editor @Groove
Growth · 8 Min read
Looking to become a successful e-commerce entrepreneur? Josh Pather of Photo Booth International demonstrates how to find opportunities in every venture.
A guide to (successfully) supporting customers while running every other part of your business.
We expose the mistakes most small businesses make when choosing software, so you can avoid them.
Your help desk should be your best employee. And the...
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