Groove Blog

The Most Important Business LessonI Learned in 2014

We learn a lot from every test, win and fail that we go through. Here’s what stood out most in 2014.

Why This CEO Spends 20+ Hours Per Week On Customer Support

Customer support isn’t usually thought of as a CEO-level responsibility. Here’s why in our case, that couldn’t be more wrong.

Results Of The 2013 SaaS Small Business Conversion Survey!

We asked businesses to share metrics like conversion rates, churn rates and revenue. Today, we’re publishing the results.

Firing: How I Do the Hardest Thing as an Entrepreneur

Letting someone go is hard to do, but the costs of not doing it could crush your business. Here’s how I handle firing at Groove.

Everyone Starts With Nothing(Stop Making Excuses)

It’s easy to come up with reasons why you won’t succeed. It also ensures that you never will. Here’s how I stopped making excuses and started succeeding.

Our Metrics REVEALED: Revenue, Churn, Conversions and More

Last week, we invited you to take the 2013 SaaS SMB Conversion Survey. Today, we’re putting our own cards on the table

Announcing the 2013 SaaS Small Business Conversion Survey

We’re giving away thousands of dollars in awesome SaaS prizes from KISSMetrics, Unbounce, Mixergy, Clarity.fm and more. Here’s why

The 10 Essential Roles of a Startup CEO

Startup founders wear a lot of hats. Here are the ones I’ve found to be most important.

How I Stopped Getting Jealous Of Other People’s Success

I used to get growth envy when I looked at how other businesses were performing. Here’s how I stopped.

The Deadly Mistake That Kills Too Many Startups

Growing a business is hard. Dealing with this makes it even harder.

100,000+ Reasons To Be Thankful

It’s Thanksgiving in the U.S. tomorrow. No strategies, hacks, or lessons in this post. Just one very important message...

Why I Stopped Going to Startup Networking Events

Mixers are a big part of startup culture. Here’s why I’ve abandoned them.