The Groove Blog

Product Updates · 2 Min read

Improving Groove Search and, a Database Upgrade

Based on customer demand, we’ve devoted our energy to improving our search functionality and increasing our database size

Lesley Yarbrough

Entrepreneurship · 6 Min read

The Power of Testimonials
(And How We Get Great Ones)

One of the best ways to connect with prospects is by using stories from existing customers. Here’s how we get good testimonials from our customers

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 8 Min read

Lessons Learned Building a Startup Team

Building a team that works well together isn't easy. Here's how we've approached hiring at Groove

Alex Turnbull CEO & Founder @Groove

Product Updates · 3 Min read

Parsing, Parsing, Parsing

We’ve devoted the last few weeks at Groove to improving what we feel is the most important aspect of Groove: your emails.

Lesley Yarbrough

Remote Work · 7 Min read

14 Ways Our Remote Team Stays Sane Working From Home

"Working from home" is a dream for many, but many remote workers are familiar with the loneliness that comes with it. This is how we cope with it

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 5 Min read

How Sharing Feature Release Dates Turned Us Into Liars

We used to share planned feature release dates with our customers. Here's how that ended up hurting us

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 6 Min read

Feel Guilty About Taking a Vacation In Your Startup? Here’s Why We Don’t.

Taking time off is critically important, but it’s also a big challenge for fast-moving startups. Here’s how we make it work

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 5 Min read

The Value of the Hustle: How We Saved $25,000 by Thinking Outside the Box

As a startup, a lot of pricey products and services can seem out of reach. Here’s how we’ve dealt with that challenge

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 5 Min read

Why Investor Updates Are Important (Even If You Don’t Have Investors)

Every 3 months, I send an email to Groove’s small group of angel investors with an update on our progress. Here’s a look at how it helps us grow

Alex Turnbull CEO & Founder @Groove

Product Updates · 2 Min read

Tons of Tiny Tweaks and One Big Win for Customer Satisfaction Ratings

Recent improvements include tweaks to the multiple mailbox feature, better attachment control, & inserting comments from satisfaction ratings

Lesley Yarbrough

Entrepreneurship · 5 Min read

Why We Killed One of Our Biggest Features to Grow Our Business

Since we launched, our Live Chat feature has been a big source of pride for Groove. Here’s why we’re getting rid of it

Alex Turnbull CEO & Founder @Groove

Product Updates · 2 Min read

Submission Status Control, Labeling Improvements, Updated Keyboard Shortcuts, and a UI Spruce-up for Notes

We've rolled out little wins like status control on the submit button, UI tweaks, & keyboard shortcuts to make common replies more convenient

Lesley Yarbrough

Improving Groove Search and, a Database Upgrade

The Power of Testimonials(And How We Get Great Ones)

Lessons Learned Building a Startup Team

Parsing, Parsing, Parsing

14 Ways Our Remote Team Stays Sane Working From Home

How Sharing Feature Release Dates Turned Us Into Liars

Feel Guilty About Taking a Vacation In Your Startup? Here’s Why We Don’t.

The Value of the Hustle: How We Saved $25,000 by Thinking Outside the Box

Why Investor Updates Are Important (Even If You Don’t Have Investors)

Tons of Tiny Tweaks and One Big Win for Customer Satisfaction Ratings

Why We Killed One of Our Biggest Features to Grow Our Business

Submission Status Control, Labeling Improvements, Updated Keyboard Shortcuts, and a UI Spruce-up for Notes

The Power of Testimonials
(And How We Get Great Ones)