Gmail Changes, Smarter Parsing, and Edge Cases
We debugged a particular nasty change with Gmail, made our HTML parser even smarter, and squashed a number of annoying edge cases.
The ROI of Blogging: What the Groove Blog is Worth to Our Startup
No business effort is a success unless it makes money. Here’s what this blog means to Groove’s bottom line
Attachment Fixes, Chat Stability, and Upcoming Beta
We fixed a couple issues that were slowing down working with attachments, strengthened Live Chat, and prepared to launch our beta environment
Better Routing, Account Switching, and Easier Integration
Accounts broken into groups, such as sales and developers, can now route incoming emails directly to the right type of agent.
Fewer Email Notifications, More Markdown, and Better Reliability
We fixed a bug with email notifications, extended Markdown support for Knowledge Base articles, and continued to increase reliability
What I Did When I Couldn’t Find a Technical Co-Founder
Finding a technical co-founder often feels impossible. Here's what Groove's CEO Alex Turnbull did to overcome that obstacle
How Our Startup Hires Top Talent Without Bidding Against Google (PLUS, We’re Hiring!)
If you want your business to succeed, you need to know how to attract the best talent in the world without competing against the big fish
What I Fear Most As a Founder
I have many fears as an entrepreneur. Here’s why that’s not a bad thing, and why you shouldn’t be afraid of fear, either
Why I Turned Down $5 Million in VC Funding
After weeks of gut-wrenching indecision, I turned down a dream offer. Today, I’m sharing the five critical questions that led me to make that call...
3 Lessons Learned From Testing Hundreds Of Onboarding Emails
The onboarding experience can be the difference between life and death for your product. Here's eveything we learned about improving it
Crushing Bugs & Looking to the Future
We’ve made fixes to the app that address some issues that users were reporting, including updates to the new settings dashboard and folders