Lisa Foster Posts | Groove Blog

Lisa heads up the customer success team. She's helped thousands of Groove customers achieve their goal—make simple support a reality. You can usually find her answering emails in Groove or running a demo or training.

Lisa Foster · Head of Support & Success, Groove

All of Lisa's posts

Customer Support · 10 Min read

2024’s Best Ecommerce Marketing Strategies

In so many ways, it’s never been a better time to be in ecommerce. This is the era of the online store. Here's a guide to help you market better!

Customer Support · 8 Min read

A Guide to Ecommerce for Anyone in 2024

Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!

Customer Support · 8 Min read

How to Meet & Exceed Customer Expectations

Looking to exceed customer expectations? We've built a guide for you! Meeting expectations is one thing, but going above and beyond takes true commitment.

Customer Support · 10 Min read

2024 Ecommerce Statistics Report by Groove

We’ve assembled some of the most relevant statistics in ecommerce over the past few years.

Customer Support · 12 Min read

Groove’s Guide to Selecting Your Enterprise Ecommerce Platform

Evaluating ecommerce platforms can be tough, so we've done the hard part for you.

Customer Support · 11 Min read

Excellent Customer Experience Examples, Definition, and Tips

There’s a problem with excellent customer experience: it’s inherently an intangible idea. If beauty is in the eye of the beholder, excellent customer service is in the eye of the customer.

Customer Support · 9 Min read