Introducing Email Tracking: See When Your Support Emails Get Read
We’ve got some great news for anyone who spends time wondering whether or not their customers have read their email responses.
As of this morning, all Groove users now have Email Tracking enabled.
Now, you’ll be able to see when your emails get read:
This new feature means you’ll save time on follow-ups and always know what happens to your Groove emails after you send them.