Groove Add-Ons and App Integrations

Enhance your help desk with free extras

Groove and Slack, better together.

Seamlessly integrate your help desk with your team chat.

I set up Slack desktop notifications to let me know when a new message comes into our Groove room, so I get pinged about customer emails even if I’m not in Slack OR Groove.

Chad Keck, Promoter.io

Groove Add-Ons

Knowledge Base Self-Service Support

Support Widget A Customizable Contact Form

Satisfaction Ratings Measure Customer Sentiment

Custom Profiles View Customer Data In Groove

Webhooks Integrate Groove With Any App

Third Party Help Desk Integrations

Slack Chat for teams

Olark Customer Live Chat

HipChat Chat for teams

SnapEngage Customer Live Chat

Twitter Social

Facebook Social

Zapier 750+ integrations

MailChimp Email Marketing

Campaign Monitor Email Marketing

Constant Contact Email Marketing

Highrise CRM

Batchbook CRM

Zoho CRM

Capsule CRM

Nimble CRM

Delighted NPS

JustCall Cloud-based Phone System

Chargebee Subscription Billing for SaaS

Influx On-demand Customer Support

PieSync Automatic 2-way Contact Sync

We’ve definitely gotten more out of Groove by attaching different add-ons. It’s cool to be able to add on as you go; right now we’re using the support widget, Twitter, HipChat and ratings.

Justin-britten-prefinery Justin Britten
Prefinery

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