Enhance your help desk with free extras
Featured: Slack
Seamlessly integrate your help desk with your team chat.
I set up Slack desktop notifications to let me know when a new message comes into our Groove room, so I get pinged about customer emails even if I’m not in Slack OR Groove.
Chad Keck, Promoter.io
Knowledge Base Self-Service Support
Support Widget A Customizable Contact Form
Satisfaction Ratings Measure Customer Sentiment
Custom Profiles View Customer Data In Groove
Webhooks Integrate Groove With Any App
Slack
Chat for teams
Olark
Customer Live Chat
HipChat
Chat for teams
SnapEngage
Customer Live Chat
Twitter
Social
Facebook
Social
Zapier
750+ integrations
MailChimp
Email Marketing
Campaign Monitor
Email Marketing
Constant Contact
Email Marketing
Highrise
CRM
Batchbook
CRM
Zoho
CRM
Capsule
CRM
Nimble
CRM
Delighted
NPS
JustCall
Cloud-based Phone System
Chargebee
Subscription Billing for SaaS
Influx
On-demand Customer Support
PieSync
Automatic 2-way Contact Sync
We’ve definitely gotten more out of Groove by attaching different add-ons. It’s cool to be able to add on as you go; right now we’re using the support widget, Twitter, HipChat and ratings.
Justin Britten
Prefinery